AMERICABLE

Home Network Service


The benefits of Americable's Home Network Service include:

Multiple Connections - Connect multiple computers, or devices like computers, laptops, gaming consoles, printers, Personal Digital Assistants (PDAs) and more to Americable High-Speed Internet.

Speed - Speed for the whole household - Americable Home Network Service delivers cable-powered 100% Broadband speed.   Four speeds to choose from.

Wireless Connections - Take the Internet with you from the patio to the kitchen to the family room - all you need is your laptop and you're connected.

Security - From the foundation of a built-in Firewall to the additional layers of encryption, our installation technicians will turn on wireless security for your wireless home network.

Parental Controls - Establish Internet Access Time Limits for computers in your house.  Block Web sites that you do not want users on your home network to access.

File and Printer Sharing - Quickly and easily share files and printers on all computers connected to your network.

24/7 Support - Dedicated technical support available when you need it.  Call 241-2288 and press 2 for Americable Home Networking Service technical support by telephone.

Professional Installation - * Americable provides an end-to-end installation along with a DOCSIS cable modem and router integrated in one device.  No messy wires.

* Note: Additional setup and installation fees apply if our tecnicians set up your network for you.

Americable Home Networking Service:

Americable Home Networking service will let you connect up to 4 PCs (IP devices) to the Internet at one time. Computers using a wireless connection must be within 150 feet of the gateway with minimal interference. Certain devices using radio frequency (including 2.4GHz cordless phones and microwave ovens), may interfere with or disrupt Internet connections. Structural interferences in your home can also be a factor in the range of the wireless network. Americable Home Networking service is available to all Americable High-Speed Internet customers with any service package.

The only routing devices supported for use with the Americable Home Networking service are the wireless cable modems issued by Americable. Only one Wireless Cable Modem Gateway is available per customer/account.

Customer must demonstrate their PC is functional. (BEFORE SETUP BEGINS ON CUSTOMER EQUIPMENT) Customer PC/device must have ability to display English for setup. Technician WILL NOT REPAIR PC under any circumstances. Technician will install only Wireless Cable Modem Gateway, Ethernet cable, and 4 wireless/wired PCs or devices for the customer.

Printer setup requires customer to have printer documentation showing the network setup of the device before device will be set up by technician.

Regular service fee charges apply. Americable Wireless Cable Modem Gateway is required to use the service. Home Networking Service rate is $5.95 per month. If you elect to have Americable set up your home network for you, an installation fee is required. You will have four PCs or wireless devices set up for your household. Wireless cards are required in your PC for any wireless connection to the cable modem gateway.

Equipment provided with installation includes and is limited to the following equipment: Gateway (with integrated DOCSIS cable modem) and one Ethernet cable to connect one PC. Additional equipment may be required and is not provided by Americable.

Cable Modem Gateway remains the property of Americable and must be returned to Americable if service is cancelled.

For more information about installation, or if you need assistance, please call 241-2288 and press 2.

Please call 241-2288 and press 1 then select your office location for minimum requirements, pricing, and equipment details. Service is subject to Terms and Conditions of both the "Americable User Agreement for Internet Service", "Americable Acceptable Use Policy For High-Speed Internet Services" and this document the "Americable Home Networking Service Policy". Actual speeds may vary and are not guaranteed. Many factors affect download speed and wireless signal connectivity. For technical support or questions call 241-2288 and press 2.

Packages and fees:

Registration Fee: $50.00

Internet Service Fee:

   Silver package 30 Mbps $43.95/month

   Gold package 60 Mbps $76.95/month

   Platinum package 100 Mbps $99.95/month

   Diamond package 200 Mbps $149.95/month

Home Networking Service fee: $5.95/month
  • Home Networking Service fee entitles customer to the following:
    • Basic phone support service
Installation options:

Americable Technician Installation: $49.95
  • Entitles Customer to one additional truck roll in support of Home Network at no charge.
  • Install cable modem gateway
  • Configure cable modem gateway
  • Install up to 4 networked PCs/devices in your home.*
          * Additional PCs or devices will incur additional fee of $5.00 each.
Customer Self Installation: No Charge
  • Allows customer to install equipment themselves
  • Entitled to phone support
Other Fees:
   Lost/Stolen/Damaged Wireless CM: $125.00

Basic router parameters that will be set by the installer:
  • Admin password changed from default
  • Wireless "Guest" network is disabled.
  • Parental Control may be utilized upon request.
  • Internal network IP address range will be 192.168.0.0 /24
  • LAN IP address will be set to 192.168.0.1 (the gateway itself)
  • Internal Static IP addresses may be used internally upon request. (aids in printer sharing)
  • Recommended wireless security is WPA2
  • Port forwarding from outside to inside is not allowed